FAQ

Frequently Asked Questions

Yes! We just require a 30 day notice in regards to the billing cycle, however you can cancel anytime with an emailed notice to This email address is being protected from spambots. You need JavaScript enabled to view it.

How long does the sign up process take?

Less then 5 minutes.

How do I know what forms are required?

Once you sign up you will have access to the Star Bay Realty checklists for various transactions. This will be in your member portal.

How do I submit my forms?

Everything can be submitted online through the member portal. If anything is missing you will receive a notification as to what additional forms are required.

How long does it take for me to receive my commission?

You can receive your commission at the closing!

Are there any hidden fees?

Nope. The only fee is $29.99 per month and $29.99 per transaction.

How can I contact someone for help?

Simply email us at This email address is being protected from spambots. You need JavaScript enabled to view it., message us through the portal or call us M-F 9am to 6pm, Sat & Sun 10am-2pm

Do you have a conference room available?

Yes. It is available during business hours at no charge for our associates.

Can I use your office room?

Yes, we have wi-fi, printers and desks availble.

Do you have any additional fees that you charge buyers or sellers?

Do you provide leads?

We provide you the tools and resources for lead generation programs so that you can acquire your own leads. For agents that are interested, we will have our own lead generation program in the future.

Where is your office located?

Our physical office is located near Tampa, but our virtual office allows our agents to work anywhere in the state of Florida.

Which realtor board association are you part of?

We are part of many realtor board associations and the list continues to grow. Check out or tab for Realtor Board Organizations or call us to get an updated list.

What tools/services do you provide?

Broker support 7 days per week, virtual office. training material, webinars, tutorials, forms, logos, lead generation training and much more.

What is your retention percentage?

We pride ourselves in our near 98% retention. See our testimonial page to find out why other agents love our company so much.

Do you have a website that clients can view?

Yes, www.starbayrealtyre.com